Global Capability Centers: The Next Innovation Hubs?

Global Capability Centers (GCCs) are evolving from execution powerhouses to becoming the innovation engines of their enterprises. But how can they drive transformation in a fast-changing world?

Here’s how GCCs are shaping the future:

• Talent as the cornerstone: GCCs are positioning themselves as the talent headquarters. The "10/30/50 approach" aims for 10% of enterprise leaders, 30% of employees, and 50% of new-age skills to come from GCCs.

• Focus on core skills: Beyond technical expertise, GCCs are building product management, generative AI (gen AI), and cloud capabilities. This fosters innovation that is closely aligned with business goals.

• A shift in culture: Creating purpose-driven workplaces is key. Managers need to connect with employees on a human level, moving from “instructing” to “listening,” fostering environments that inspire and retain talent.

• Embrace tech like gen AI: AI is no longer a buzzword—it’s reshaping how GCCs operate, accelerating decision-making, and driving enterprise-wide impact.

GCCs are perfectly positioned to innovate and transform global businesses. With a focus on talent, cutting-edge technologies, and purpose-led cultures, the future of business starts here!